Things That Burn Me ‘Bout My Kindle

September 27, 2014 at 5:05 am (Reviews) (, , , , , , , , )

kindle

I love reading on my kindle.  I wasn’t sure that I would, but I do.  Somehow, once you get the darn thing to work, it goes a little faster. Since acquiring my own, I’ve already read 7 titles.  There’s a reason that statistically kindle users read more than non-kindle users.  There’s more access, they’re conveniently portable, and there’s lots of free stuff to download so it’s poor people friendly.  (Trips to the library use gas.)

But that’s IF you can stay connected to the wifi.  Clearly, I’m on my wifi now – typing this onto my online blog.  My kindle, however, can’t find the connection.  Can’t make the connection.  When I do have a connection I download everything I can as fast as I can because there’s no telling when it will disappear.  I CAN guarantee that it will disappear if I plug my device into my computer to manage documents or to charge it.  As soon as I unplug, I have to set it all back up again.

When I have a connection, it loves to download things I didn’t ask for.  Those pages at the end of books that invite you to read other stuff the author has written?  Yeah, avoid them like the plague unless you have plenty of money and really love the author.  You even blink at that page and it will download the book.  I called customer service and the very helpful people un-downloaded it for me and returned my money… for the book I had already read instead of the one I didn’t want.  I had to call back and say, “Nope, you got the wrong one.  I need that book, I should be charged for that book as I already read it… it’s the OTHER one I don’t want.”  Currently I don’t have either.  Despite their speediness in answering phones (no lengthy wait times for these awesome people), I am not looking forward to calling yet again.

You would think this is user error.  I thought so too.  Clearly, it’s me we’re talking about here.  Technology is not my strong point.  However, I can read directions.  I can navigate myself around websites, and I READ.  (Also, there are tons of online complaints about the same issues I’m having.) More and more I’m finding that technology is not my strong suit because there always seems to be something wrong with it.  Computers always get viruses.  Phones drop calls. The electronic features in your car leave you trapped inside after a car accident because the door won’t open and the paramedics have to pull you through a window (true story); the electronics features in your (different) car stop working and the window just FALLS down while you’re driving down the highway. Kindles forget how to find their wifi.  It’s not so much that I’m ANTI-tech… it’s that it is only worth it to me when the tech is actually making my life easier, not more difficult.  Yay! I read 7 books on my kindle.  They were great books! I enjoyed my time with them.  But were it not for my extensive physical library, I’d be out of reading material before bed tonight.

If YOU have a kindle, or are thinking about getting one, you might want to write this stuff down:
online:www.amazon.com/kindlesupport
e-mail:kindle-cs-support@amazon.com
phone: 1-866-321-8851 or 1-206-266-0927

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2 Comments

  1. Meb Bryant said,

    Amazon should put you on its payroll.

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